What we are looking for:

CST Training, a rapidly growing and innovative firm specialising in awarding bodies courses and qualifications, is seeking one or two experienced Internal Quality Assurance Auditors. These roles are pivotal in ensuring the highest standards of course delivery and general quality compliance across our diverse product groups.

About the role:

As an Internal Quality Assurance Auditor, you will be at the forefront of our quality assurance process, working closely with different departments to monitor, evaluate, and enhance the quality of our course delivery and compliance with relevant standards and regulations.

Key Responsibilities:

Quality Assurance and Monitoring

• Conduct regular internal audits on course delivery, examining adherence to quality standards, guidelines, and compliance requirements.
• Evaluate training materials, methodologies, and instructors’ performance to ensure consistency and excellence in course delivery.
• Collaborate with departments to identify areas for improvement and recommend corrective actions.
• Monitor communication with learners, assessing their learner journey with CST Training.

Compliance Oversight

• Ensure that all product groups align with the relevant regulations, industry standards, and accreditation requirements.
• Monitor changes in regulations and standards, ensuring that CST Training stays ahead of compliance requirements.
• Assist in the development and implementation of quality assurance policies and procedures.

Reporting and Collaboration

• Prepare comprehensive reports on audit findings, highlighting strengths, weaknesses, and areas for improvement.
• Work closely with the Head of Compliance & Governance, Quality Manager, other auditors, and department heads to align quality objectives and implement improvements.
• Support the process of obtaining new accreditations, providing insights and guidance to ensure success.

Qualifications & Skills

• Bachelor’s degree in education, business administration, quality management, or related fields.
• Minimum 5 years experience in quality assurance, auditing, or a related role, preferably within the training sector.
• Strong understanding of compliance requirements, regulatory bodies, and quality standards.
• Excellent analytical, organisational, and communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proactive, detail-oriented, and team-focused approach.
• Construction and/or health and safety experience.
• Embrace our use of modern technology and automation.

Company Values

• Respect and fairness
• Trust and integrity
• Growth mindset
• Teamwork
• Employee engagement
• Communication and transparency
• Diversity
• Results-driven approach

Additional Notes

Benefits:

• Full-time, permanent position
• Opportunity to work in a dynamic and growing firm.
• Generous holiday allowance and contributory pension scheme.
• Continuous professional development opportunities.
• Collaborative working environment with room for creativity and innovation.

Schedule:
– Monday to Friday
– Weekend availability

Supplemental pay types:
– Bonus scheme