What we are looking for:

We are on the lookout for an experienced course coordinator to join our hybrid team in the UK at CST Training in a fully remote position. If you’re looking to be part of a driven and ambitious team, this is an exciting and rewarding opportunity.

About the role:

Your responsibilities will include:
• Ensuring our courses run smoothly
• Liasing with candidates, tutors and the awarding bodies to ensure course compliance and a fantastic user experience.
• Customer service responsibilities, as and when needed, in order to assist the rest of the communications team or when liaising with candidates.
• Ensuring courses are kept in stock on our website and all key stakeholders are kept up to date with the status of the course.
• Submitting results for courses to awarding bodies.
• Utilising our CRM (HubSpot)
• Helping to schedule courses and find cover tutors for courses.
• Dealing with day to day problems and finding solutions.
• Booking of hotels and related requirements.
• Ordering resources from various places.
• Constantly developing your knowledge of CST Trainings products to refine you and your teams communications with customers.

Note: This list of duties is not exhaustive and there is an expectancy to contribute towards other projects and support colleagues in line with the needs of the business.

About You:

As a self-motivated and hard-working individual, ideally you will have a minimum of 2 years solid experience in a previous course coordinator or administrative role.

• Solid formal qualifications
• Knowledge of the construction/training sector
• Strong interpersonal skills
• Excellent spoken and written communication
• Great people skills
• Organised, punctual, and self-motivated
• Fast learner, innovative, collaborative
• Exceptional understanding and commitment to, the use of technology with proficiency in relation to the use of a variety of IT systems and programmes to include but not limited to Databases, CRM (eg Hubspot), Excel, Word and Google workspaces.
• Extremely organised and methodical.
• Cool, calm and collected when under pressure.
• Solutions based thinker.

Whether you are fully qualified and established or only have some of the required qualifications if the above sounds attractive then reach out to me with your details.

Additional Notes

Benefits:
• Additional leave
• Work from home

Schedule:
• Day shift
• Monday to Friday
• Weekend availability

Application question(s):
• Are you able to start immediately?

Experience:
• CRM software: 2 years (preferred)
• Training company: 3 years (preferred)