Customer Service NVQs

An NVQ is an internationally recognised work-based qualification. It demonstrates to employees that you are skilled and able to perform well in your role.

NVQs are work and practical-based qualifications. You will gather workplace evidence and complete knowledge questions to demonstrate your ability.

– Complete an induction with your assessor

– Gather workplace evidence

– Gain a witness testimony from a competent person

– Complete your knowledge questions

– You may need to complete written case studies (Reflective accounts)

– Complete a professional discussion with your assessor

– We use a purpose-built online portfolio system

– The NVQ is completed remotely

– Get access to a range of e-learning resources

– We simplify the whole process from start to finish

– You will have a dedicated industry professional assessor

– We cover the whole of the UK

– Our NVQs are OfQual-approved and we use a number of awarding bodies including NOCN, SQA and City and Guilds.

Plan 1 – Payment in full: If you choose to pay in full, we will discount the overall cost by 10% (This offer cannot be redeemed with any other discounts or offers)

Plan 2 – 50/50 Split: Pay 50% at the start of the NVQ & 50% upon completion of the NVQ or after 6 months, whichever comes first.

Plan 3 – Split Into 3: 33% due at the start of the NVQ, 33% due after 1 month & 33% due upon completion of the NVQ or after 6 months, whichever comes first.

Finance – Monthly Direct Debits: We offer 0% finance available over 10 months. Split the cost of your course over 10 months. Please ask for further information.

ELCAS Funding – Funding for service personnel and service leavers. For people with six years of service experience, funding is up to £1,000 per claim instalment. For people with eight years of service experience, funding is up to £2,000 per claim instalment. Click here to find out more.