Principles of Communication
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Course Info
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
CPD Units – 3
How do I complete my course?
The First Step
Once you have found the course that you want to do, click the buy now button and you will be taken to our portal where you can complete your purchase, all major credit/debit cards are accepted.
The Second Step
Once you have completed the purchase, you will receive an email, telling you how to login to the e-learning portal. You will get a username and password to use.
The Third Step
You can then login to the portal and you will be able to complete your chosen course, once you have passed the course, you will be able to download and print your certificate straight away.
Principles of Communication modules
Pass Mark Required = 70%
- Reasons People Communicate
- Ways of Communicating
- Identifying Communication Barriers
- Reducing Communication Barriers
- Checking Understanding
- Getting Help With Communication Issues
- Confidentiality
ready to get started? Click buy now!
System Requirements
The minimum you need to get started
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
- You can also use your phone or tablet
If you have any questions, no matter how big or small please do not hesitate to get in contact with us.
